Owner Relations
PGE values our relationship with our landowner partners, and we strive to provide the highest quality service when questions arise.
To help ensure timely and accurate communication and payments with our royalty owners, we partner with EnergyLink, a secure online system provided by Enverus, to manage owner inquiries and requests related to royalties. Using EnergyLink allows you to submit requests electronically rather than by mail or phone, helping us process updates more efficiently.
Change of Address
If your mailing address has changed or will be changing, please submit your update through EnergyLink. Keeping your address current helps prevent delays in correspondence and royalty or rental payments.
Submit a Change of Address Request
Electronic Payments (ACH)
PGE offers electronic payment (ACH) as a convenient and secure alternative to receiving payments by check. ACH payments are deposited directly into your bank account and can reduce mail delays. To request electronic payment setup or make changes to existing payment instructions, please submit your request through EnergyLink.
Request Electronic Payment (ACH)
Contact Information
If you have questions that cannot be addressed through EnergyLink, please contact PGE directly at land@penngeneralenergy.com or 814.723.3230, Option 3.
Frequently Asked Questions (FAQs)
Who is EnergyLink?
EnergyLink is a secure owner relations platform operated by Enverus and used by many energy companies nationwide. Submitting requests through EnergyLink helps ensure your information is routed correctly and handled promptly.
Why does PGE use EnergyLink?
PGE uses EnergyLink, a secure platform provided by Enverus, to efficiently receive and process common owner requests such as address changes and electronic payment enrollment. Using EnergyLink helps ensure requests are documented, routed correctly, and handled in a timely manner.
Do I need to create an EnergyLink account?
Not to submit a Change of Address request. You can access the form for a Change of Address on this page and submit to land@penngeneralenergy.com. If you desire Electronic Payment of your royalties, you will be required to create an EnergyLink account as direct deposit is not available outside that platform.
How long does it take for a change to be processed?
Processing times may vary depending on the request and the completeness of the information submitted. Please allow reasonable time for review and confirmation before the change is reflected in PGE’s records.
Will a change of address affect my payments?
Keeping your address current helps prevent delays or returned mail. However, submitting a change of address does not guarantee immediate changes to pending or recently issued payments.
What information will I need to submit a Change of Address?
You may be asked to provide identifying information such as your name, owner number (if known), prior address, new address, and contact information to ensure your request is processed accurately.
What is ACH (Electronic Payment)?
ACH (Automated Clearing House) is an electronic payment method that deposits funds directly into your bank account. ACH payments can reduce delays associated with mailed checks.
Is electronic payment required?
No. Enrollment in ACH is optional. Landowners may continue to receive payments by check unless they elect electronic payment.
Is my banking information secure?
EnergyLink is operated by Enverus, a widely used provider of owner relations platforms in the energy industry. Requests submitted through EnergyLink are transmitted through a secure system.
Can I update my banking information later?
Yes. If you are already enrolled in ACH and need to update your banking information, you may submit a new Electronic Payment request through EnergyLink.
What if I recently sold my property or transferred ownership?
Ownership changes, sales, assignments, or estate-related matters typically require additional documentation and cannot always be handled through EnergyLink. Please contact PGE directly using the contact information on this website.